CusMystery is building a network of Mystery Customers. A Mystery Customer, on a business’ request, would visit a shop, restaurant, experience a taxi service incognito in order to assess the quality of the products or services offered.
Through CusMystery, businesses would be able to assign campaigns to our Mystery Customers to get the most valuable insights. Campaigns can vary from a quick survey to a weekend stay – it all depends on the business’s requirements. A mystery customer will constantly keep taking mental notes based on the predefined set of insights the business requires.